Malaysia Emergency Contact Numbers


Malaysia emergency numbers and useful contacts

Malaysian Emergency Response Services 999 (MERS 999) is an initiative of the Malaysian government to unite Malaysian emergency numbers into one central number for easy access. The emergency hotline for Malaysia is simply 999. Under the direction and direction of the government, the emergency services will carry out their primary duties as security enforcement bodies (Police), fire prevention and rescue bodies (Fire), medical services (Hospitals), humanitarian services (Civil Defense) and emergency at sea (Maritime Malaysia). 999 emergency calls are answered promptly by professional emergency officers (PEO) within just 10 seconds. Before diverting a call to the appropriate emergency services, the emergency officers will first ask the caller questions such as the type of emergency, location of the incident, and contact number to verify the call is legit.


There is a warning for abusing the emergency number 999 in Malaysia; a person can be charged and fined RM50,000 or sentenced to 1 year in prison or both if convicted of a false emergency number call to Malaysia emergency services.

Malaysia ambulance number , Fire and Rescue Department (also known as Bomba) Police, Maritime emergency and Civil Defence, is  malaysia emergency number  999

Malaysian Information Counters telephone numbers

Penang International Airport Operators +604 252 0252
Tourism Malaysia Tourist Information Centre at Penang International Airport +604 262 2093

Malaysian Government Agencies contact

Customs +604 262 2300
Address Jabatan Kastam Diraja Malaysia, Wisma Kastam, Gat Lebuh China,
-George Town, 10300, Penang, MALAYSIA

Malaysian Immigrations +604 643 0352 / 643 2285
Quarantine & Health Department +604 638 0209 / 645 3572
Royal Malaysia Police +604 643 0900

Medical Services Malaysia

Menara Medical Clinic +604 644 7101
Malaysia Healthcare Travel Council +604 643 1626

Malaysia Postal Services POS
Malaysia Berhad +604 611 5451


Royal Malaysian Customs Departments contact numbers:

Royal Malaysian Customs 1300 888 500 (Customs Call Centre)
hotline 11800 888 855 (Report Smuggling)
call03 8882 2100/2300 (Head Quarters)

Malaysian phone number code

Use 60 for the international code to dial Malaysia.

Malaysia emergency number